Knowledge at the point of need

StartGuides builds intuitive mobile apps that can be used whenever and wherever you need them. Clean content and clear illustrations give operators and maintainers what they need to get started fast.

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4.9 out of 5 stars from 47 reviews
★★★★★ 4.7/5
A user’s approach to information

A user’s approach to information and training

  • Content is organized to be accessible, easy to read, and easy to understand.
  • Content is produced in-house by experienced writers, illustrators, and designers in accordance with our own style guide.
  • We show up prepared, we execute, and we deliver.
  • We build long-term relationships based on trust in our people, products, and process.
about us

Our Brand

We solve our customer’s problems through a combination of intuitive content, great art, technology, and StartGuides’ ingenuity.

Digital (mobile) Focus
"This was much more straightforward than a manual... They are much more in tune with the younger generation."
- SOCOM Acquisitions Professional
Adaptive Process & Design
"The application is well illustrated and explains complex tasks in a clear manner. Additionally, the user interface is well organized and intuitive."
- US Army Robotic Maintenance Instructor
Fast Development
We pride ourselves on delivering apps as quick as possible so you can get them where they are needed ASAP - into the hands of operators and maintainers.
Secure Technology Environment
We safeguard yours and our data in accordance with US Government and DoD regulations, and have invested heavily to do so. Our apps have been vetted by a number of DoD agencies and are proven to be secure enough to be used on DoD-provisioned tactical devices.
Works Everywhere
Network or none, handheld device or laptop, classroom or field, our apps work. And at an average size of 50 MB, they leave room on your devices for the things you actually need.

Alternatives

Paper-based
"We've really taken to StartGuides... Paper is old school. I'd like to advance us to the level where we have something more intuitive."
- Logistician, USMC
Rigid Approach
One size information does not fit all types of systems and equipment, nor does it work on many of the end user devices available to users. A radio is not an excavator, so shouldn't it's documentation be organized differently?
Years Long Process
Services are incentivized to drag out projects and execute option-years.
Unclear Cyber Practices
Whether or not the data or products are compiled using publicly accessible infrastructure is one question. Whether or not the necessary testing has been completed to get the products onto the devices your users are using is the second. We can answer both.
Limited Adaptability
Some products require a network connection to run. Some require specialized software. Some only work on a browser. Most take up too much space and require too much processing power.

Products

Apps that clearly explain how to use complex equipment & systems​

Performance Support Apps (PSA)​

Built for operators – intuitive apps that help servicemembers set-up, operate, and troubleshoot their equipment.

Maintenance Support Apps (MSA)​

Built for maintainers – clear instructions on everything from field maintenance to depot level tasks.

Manuals​

App-based, authenticated manuals – a first for the DOD.​

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"After receiving the StartGuides app, Students performed all alignments with limited to no additional help from the instructor with great success." - USMC Artillery Electronic Maintenance Course

Our #1 focus is developing apps that end-users love

We leverage proprietary technology and a proven development approach to execute this time after time:  

Work with you to scope the app’s key components
Leverage a variety of sources to bring forth the ‘best of the best’ knowledge
Validate the final app with you and end-users
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Years since start
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Employees
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Completed Projects
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What's it Like Working With Us?

Step 1

We get hands on your system and capture critical knowledge and expertise from your SMEs and users, then organize it and request your feedback.

Step 2

We build an initial app then go back onto the gear to validate the content with users.

Step 3

We make any and all changes necessary coming out of validation and deliver a final app.

Step 4

We update your existing app as changes are being implemented to your product.

Our Experience Is Your Advantage

Hear what our incredible customers have to say!

"I would always rather go to a StartGuides app than go to a manual. The illustrations are awesome, and the app is really easy to navigate."

When asked if they would want to see more videos "No, videos change and you have to watch them, these pictures are clear and I'm guessing it's pretty easy to update."

From three Drill Sergeants serving as user evaluators
M320 Grenade Launcher App verification event

"Wording is simple and clear. Pictures are way better than any TM."

"Inventory is by far the coolest feature. Now I don't have to dig into manuals and guess what an item looks like because I have a color picture from a perfect angle. Even better when I tell basic training Soldiers, who have no clue about any Army equipment, to go get something and show them the picture."

From three Drill Sergeants serving as user evaluators
M320 Grenade Launcher App verification event

"Just checked into my unit and did not have the opportunity to attend NET. I found the StartGuides app and taught myself how to use the system. Within three weeks, I was using it to drop bombs on the range during training. This is a great way to learn any system."

USMC Joint Terminal Air Controller (JTAC)

"The Sensors portion of MAOCC used the app extensively during the class. We found it is easier to walk students through the procedures as they follow along on the tablets."

Marine Artillery Operations Chief Course (MAOCC) Instructor

"The app layout has helped tremendously... through the step-by-step guides and pictures. We are currently using it to build the SOP for our battalion. The set-up and operation of EUD to radio is the most helpful. This is what a lot of our paratroopers have issues with.. instructions in a detailed manner are really helping the individual use of IT devices."

BNS-6, 82nd Airborne Division

"I was contacted by the 10th Mountain Div. about some issues they were having with system startup and getting into the network for a live fire event. I directed them to the troubleshooting section of the StartGuides app. They followed the app to resolve the issues and completed the exercise successfully. This has been a great tool for Soldiers to support the new system we fielded."

Sergeant First Class
U.S. Army, TRADOC, ACM Fires Cell

"Great product. Informative and easy application for soldiers to look on how to do things. Keeps soldiers currently trained if needed." "Designed for user with no experience to set up a system." "SEAL easy." "Will be a big impact." "Game changer for young Marines." "StartGuides should be a mandatory deliverable for all systems fielded."

SOCOM Trade Show Attendees

A User's Approach to Knowledge

StartGuides transforms the delivery, effectiveness, and cost of training by enabling self-paced learning at the point of need. We develop and deliver intuitive mobile apps that provide knowledge when & where you need it.

Company

We are a dynamic and diverse team driven to help users accomplish their mission.

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Approach

Our #1 focus is developing apps that end-users love.

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Products

We're changing how users get access to information on increasingly complex systems.

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Have any projects in mind?

Let us help you get your users the information they need to excel. Send us a message and we’ll get back to you to figure out the way forward.

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Get in touch with us

We respond within 24 hours

We improve the quality of training, proficiency on new equipment, and troubleshooting in the moment of need – and that improves the lives of service members. 

4.9 out of 5 stars from 47 reviews
★★★★★ 4.7/5

A user’s approach to information and training. Cut out the noise and get started fast.  

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